Privacy Policy

Our website address is: www.elementalcavaliers.co.uk

There has been a lot of interest in people, organisations and businesses storing data securely & only asking for necessary information. GDPR makes sure that businesses only get the information that they need about someone and that the information collected is kept securely retained for only as long as required by the organisation/ business. Elemental Cavaliers never sells personal details. We only ask for necessary information & store that information securely.

Elemental Cavaliers is committed to ensuring that your privacy is protected & this privacy policy sets out how we use & protect any information that you give when you use this website & steps we take to aim to comply with the law. We have tried to ensure that this Privacy Policy isn’t full of legal jargon terms, so therefore Elemental Cavaliers is the data controller with the responsibility of protecting data given by you. If you are asked/ required to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. For any queries about this Privacy Policy, please email: [email protected]

This Privacy Policy was created and is effective from August 2022. We may change this policy with no notice given; this may happen from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes; this is your responsibility. This policy is effective from August 2022.

Personal Information – what is it?

  • Personal information includes things such as: email address, telephone number, your name(s), postal address. We may have all or a combination of these details if you have asked to be on our waiting list or if you have one of our puppies.

  • If you are a person who has one of our puppies, then as well as the information within (1), we are likely to store more of your information.

Why do we collect this information?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Identification – to be able to know you’re you
  • Communication – to be able to converse with you
  • Store puppy records – from dealings with you to keep puppy records
  • Payment – to be able to take payment from you
  • Store payment records – from dealings with you to keep financial records

What Elemental Cavaliers does with the information

We store this information securely within our location. Your personal information will be stored on a computer and/or paper files. This information is never given to any business or person without your consent beforehand, subject to the provisions listed below. The times we would disclose your information to a third part include:

  • If there is a legal requirement to do so
  • To our accountants & insurers (if necessary)
  • If an emergency occurred & we believe it is within your best interests that we do so
  • We shall regard that we have your consent for email &/or telephone service purposes. We do use an email service sending provider (in which we hold subscribed email addresses) and messaging provider.

We shall take as many reasonable steps to ensure that the third party does not use the data, we have provided to them, for their own usage, and that they only use it for the purposes to which we have shared information.

Length of time information is kept

Waiting list subscribers, puppy reservation people, and current puppy owners will hear about recent events and related information via given contact details. This information is kept as a secure electronic file and /or paper files, and is retained for a specific period of time which is dependent on the particular situation:

  • For people who have bought an Elemental Cavaliers puppy – We keep in touch with you for a period of six months after puppy goes home and your given information is held for a period of 7 years for tax purposes.
  • For people who are on our waiting list (ie subscriber) and puppy reservation people – we will continue to keep in touch with you for a period of no longer than 1.5 years unless you request explicitly otherwise (eg you would like us to keep you on our waiting list indefinitely).
  • For people who have given a testimonial, comment, or reference – we may use and keep this wording, plus your first name, dog’s name, and possibly an image of your dog/puppy indefinitely.

Marketing & Email Contact

We do not use an email service provider currently in which we hold subscribed email addresses. We do send out updates which you are welcome to opt-out of; this happens from time to time when we do not have a litter, and at least weekly to people on our waiting lists and reservation list. These emails do not contain any personal details to anyone else.

Social Media

We use Instagram and Rumble currently. We will regard that we have your consent to receive information in that manner if you have chosen to follow us on our social media platforms.

Security

Elemental Cavaliers is dedicated to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not accept card payments so therefore we do not store or hold card data whatsoever.

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We do not use cookies to analyse data from this website.

Payments

We do not accept card payments. We do not store payment details whatsoever. However, we do store and retain records (and receipt copies) pertaining to dates payments are received in accordance with time length above (within the ‘length of time information is kept’ section).

Links to other websites & Embedded content from other websites

Our website may contain links to other websites of interest. However, once you have used these links in order to leave our site, you should note that we do not have any control over that other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We will not sell, distribute or lease your personal information to third parties (subject to the provisions within the ‘What Elemental Cavaliers does with the information’ section above) unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting; you have the option to unsubscribe to any promotional email or newsletter.

Right to access

You can ask for the information we hold on you. If you would like to request this, please email: [email protected]

You may not be entitled to the actual document(s) on which the data is held, so please be aware of this. If you believe that any information we are holding is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You have the right to be forgotten in certain circumstances; please contact us if you are uncertain or have a request. This Privacy Policy was created in August 2022 and we reserve the right to amend it from time to time by updating this page.